Contact us today
Contact us to today to speak with an AnchorPoint consultant to learn more about our industry leading Telecom Expense Management services. Our consultants will discuss your business needs and challenges to determine the appropriate TEM approach for identifying key opportunities for maximizing your AnchorPoint solution.
customer support
AnchorPoint's Customer Support team offers customers a broad array of resources to help them get the most out of their AnchorPoint products and services. Take advantage of a number of important resources:
- Telephone and email support
- Project management
- Implementation assistance
- On-site visits
- On-site training
- Remote diagnostics
Once you decide to move forward with an AnchorPoint solution, your customer support team will facilitate your implementation, and ensure smooth on-going operations:
- Your project management team will develop a comprehensive implementation timeline including an on-site visit to properly install your system and train your staff.
- We will also consult with your staff to define your required hardware configuration, network set-up, web-hosting approach, and even build your databases.
- Your customer support team is available for issue resolution; functionality questions; and help on how AnchorPoint can adapt to changes in your network environment.
Reach Us Online
AnchorPoint's Support team encourages our customers to submit your questions online using our support request form. This form helps us understand your issues and respond more effectively.
Reach Us by Phone
AnchorPoint's Support team is available by phone from 8am-5pm, Monday through Friday. To contact AnchorPoint Client Services by phone, dial 770-421-8484.