AOTMP Research:
The Value of Maintaining Telecom Expense Management (TEM)
Author:
Scott Lawrence, Director of Research, AOTMP
For enterprises with an existing telecom expense management program, there are a few questions that can be asked to evaluate the sustainability of the practice. How strategic is the TEM program to the business? Is the program viewed as a Profit Center or Cost Center by executives? The answers can provide a sense of the value a telecom expense management program creates for an organization. Being able to maintain and sustain a TEM program by demonstrating value, particularly in difficult economic times, becomes increasingly important. This report examines the value of maintaining an enterprise telecom expense management program, as a means to ensure longevity and success for the program.
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