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Telecom Expense Management for VoIP in the Enterprise

By STEFANIA VISCUSI TMCnet Assistant Editor for Channels

Telecom Expense Management is an important element in improving operations for any enterprise. And as the enterprise space evaluates and adapts to new technologies and the cost savings offered by them, the uptake in enterprise VoIP users continues to climb.

Along with the increasing adoption of VoIP technology solutions in the enterprise, is the difficult task of trying to track actual cost savings and to ensure that money is not being lost. With a proper Telecom Expense Management solution in place, lost capital can be avoided and a baseline can be established to understand the enterprise communications infrastructure.

Answering to this need, AnchorPoint, a provider of Telecom Expense Management (TEM) solutions introduced the VoIP Solution Suite (IPSS) to offer enterprises with the information about their VoIP implementations that is needed to recognize payback status and to help make the right management decisions.

With telecom expense management, enterprises have a way of cutting their expenses and better managing their networks.

By offering enterprises a solution tailored specifically for VoIP usage, enterprises have the ability to further leverage their investments in IP infrastructure and expand on the benefits of VoIP including reduced infrastructure costs, improved communications, reduced toll charges and increased productivity, among other benefits.

The AnchorPoint VoIP Solution Suite provides Business Analytics and a consulting program along with a roadmap for aiding enterprises in their move towards the complex converged VoIP network.

The solution also includes a Total Cost of Ownership approach with the IP Call Guard (IPCG) feature to, "centrally collect CDR and switch information via IP protocols utilizing user configurable IP ports," a news release on the offering noted.

This increased visibility and the enhanced management capabilities increase enterprise control over telecom expenses.

In a statement to the press, John Dretler, Vice President, Sales with AnchorPoint commented on the new solution, "As companies prepare for VoIP integration into their overall telecom asset mix, they need a trusted partner who can help them gain visibility into their overall spend with operational accuracy."

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Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi's columnist page.