news: press releases

AOTMP Publishes State of Telecom Expense Management Industry Report

Study Looks at Enterprise Confidence Level of TEM Programs

Oct 14, 2009 - Framingham, MA - A recent report from AOTMP puts confidence levels of enterprise Telecom Expense Management (TEM) programs at “moderate” in a unique research study. The research study was developed to establish an industry confidence index and assess enterprise confidence in wireline and wireless TEM programs.

“We’ve developed the AOTMP Industry Confidence Index to serve as an industry-wide indicator of enterprise confidence in the ability of Telecom Expense Management and Wireless Mobility Management program initiatives to meet current and future business needs,” said Timothy C. Colwell, AOTMP Vice President of Knowledge Operations. “In this study, the Index score of 7.68, indicates Moderate Confidence, signifying satisfaction with program efforts, but also represents room for improvement, specifically in the area of providing business value.”

The report breaks down enterprise satisfaction rates with individual areas of the TEM lifecycle including procurement, inventory management, invoice management, usage visibility and chargeback, reporting and analytics, help desk and mobile management. In addition the report explores satisfaction rates by in-house vs. outsourced TEM activities and time to steady state TEM engagements.

MTS & AnchorPoint, A Division of MTS Telecom Expense Management (TEM) solutions automate the processing and auditing of telecom invoices, track and manages telecom assets, allocate charges, manage contracts, and provide complete information visibility through a centralized database and integrated application suite. AnchorPoint’s Map-to-Win^SM process-focused approach ensures that the client’s TEM solution aligns people, process and technology to client-specific business needs, achieving maximum results and return-on-investment (ROI).

Enterprise end-user perceptions in the AOTMP report are provided after compiling results from more than 300 responding enterprise telecom and IT professionals representing $3.4 billion in annual telecom spend and 2.7 million enterprise end users. A complimentary copy of the full report can be found at AnchorPoint/AOTMP.

About AOTMP

AOTMP, headquartered in Indianapolis, IN, is the leading provider of information solutions for managing telecom and IT environments. AOTMP’s proprietary certifications, benchmarks, standards and best practices deliver measurable improvement in efficiency and productivity for managing wireless, voice, data and network services. From Fortune 50 companies to SMB, enterprises seeking the best return on telecom and IT services turn to AOTMP’s industry research, advisory services, events, educational programs and performance management systems to achieve operational and financial efficiency. For more information, visit www.aotmp.com.

AnchorPoint Contact:
John Venditti | +1 508-628-4549 | john.venditti@mtsint.com

About Anchorpoint

AnchorPoint (www.AnchorPoint.com) is a leading provider of Telecom Expense Management Solutions that enable enterprises to gain visibility and control of strategic assets that drive key business processes and crucial competitive advantage. The company's award-winning software, consulting and managed services solutions -- including integrated Invoice, Asset, and Usage Management and Business Analytics tools -- provide professionals at every level of the organization with rapid access to concise, actionable data. Armed with this knowledge, they can make smart operational and financial decisions that maximize the performance of core assets and services. From reducing costs and optimizing resources for superior ROI; from allocating budgets to ensuring regulatory compliance; from purchasing to payment; and everything in between, global leaders rely on AnchorPoint for absolute control over bottom line results.

AnchorPoint is a division of MTS - Mer Telemanagement Solutions Ltd. (Nasdaq: MTSL), a global provider of Telecom Expense Management (TEM) and customer care & billing (CC&B) solutions. Headquartered in Israel, MTS markets its solutions through wholly owned subsidiaries in the United States, Hong Kong, The Netherlands, and Brazil, as well as through OEM partnerships with Siemens, Phillips, NEC and other vendors. MTS shares are traded on the NASDAQ Capital Market (symbol MTSL). For more information please visit the MTS web site: www.mtsint.com

Certain matters discussed in this news release are forward-looking statements that involve a number of risks and uncertainties including, but not limited to, risks in product development plans and schedules, rapid technological change, changes and delays in product approval and introduction, customer acceptance of new products, the impact of competitive products and pricing, market acceptance, the lengthy sales cycle, proprietary rights of the Company and its competitors, risk of operations in Israel, government regulations, dependence on third parties to manufacture products, general economic conditions and other risk factors detailed in the Company's filings with the United States Securities and Exchange Commission.