news: press releases

Telecom Expense Management Industry Association (TEMIA) Offers Webcast on Best Practices for Enterprises & Suppliers

Dec 02, 2009 - Framingham, MA - The Telecom Expense Management Industry Association (TEMIA) (http://www.temia.org), the authoritative voice for the Telecom Expense Management (TEM) industry, announced that it is offering a webcasts for enterprises, government, and other organizations interested in learning about TEM best practices. This webcast will feature an early preview of new Key Performance Indicators (KPIs) that TEMIA is working to finalize.

The webcast titled Best Practices for TEM, will include a discussion of preparing for TEM with readiness assessments and monitoring TEM program performance with performance metrics. It is scheduled for Wednesday, December 9 at 11 AM Eastern Standard Time. Organizations will find value in attending this webcast for all the stages of their TEM program including pre-project planning, TEM supplier selection, contracting, SLAs, project management, and raising the standards of their current TEM performance. Establishing Industry Standards and KPIs will help:

• buyers understand the essential elements in a TEM solution and streamline the buying/evaluation process

• provide better focus on supplier capabilities

• raise industry standards and performance by providing effective measurements of performance results and areas for improvement

• establish a framework for Service Level Agreements (SLAs) which are relevant for the TEM market.

Enterprises should register online for these webcasts at https://www1.gotomeeting.com/register/861801616.

"Telecom Expense Management best practices begin with effectively aligning business goals with processes and technology. Enterprises today are engaged in corporate-wide cost-cutting while striving to insure that they maintain or increase their business performance,” stated Roger Challen, CEO, AnchorPoint Division of MTS. (http://www.anchorpoint.com) “IT initiatives, including strategies for managing telecom assets, services and related costs must have executive sponsorship to be viable and succeed. An investment in TEM assures the success of their voice, data, and wireless cost management initiatives. Our goal as a member of TEMIA is to create corporate visibility and reinforce the importance of these strategic spend management programs,” added Roger Challen.

“Enterprise users are demanding TEM Performance Metrics that tie directly to business results and that enable visibility and control within the process. Matching those business results to easily measured SLAs will virtually guarantee a positive ROI from TEM initiatives,” said David C. Snow, Vice President, Customer and Field Operations for Cerylion (http://www.cerylion.com). “TEMIA is ideally positioned to drive adoption of key performance benchmarks and metrics across the industry. We are eager to contribute to that effort.”

The upcoming webcast will help to meet TEMIA's central mission of promoting the value of telecom expense management through education and marketing. One of the greatest challenges reported by TEM firms is lack of knowledge. Although organizations will need to register to participate in these webcasts, TEMIA's primary goal for this initiative is education, not lead generation. TEMIA member companies are well positioned to address best practices, performance metrics, industry standards, and KPIs with member companies that are able to draw on experiences managing over $31 billion in telecom expenses on behalf of clients.

Enterprises should register for the webcast by going to the TEMIA website or clicking on the following link. https://www1.gotomeeting.com/register/861801616.

About TEMIA

TEMIA, the Telecom Expense Management Industry Association, was founded in late 2006 by the country's largest Telecom Expense Management (TEM) service providers that cumulatively manage $31 billion of telecom and data spend. TEMIA's mission is to raise awareness and knowledge of the benefits of TEM solutions, to improve the quality and value of TEM solutions through the development and promotion of industry standards, and to cultivate shared industry knowledge among TEM providers, business partners, telecom service providers, and enterprise clients. For more information about TEMIA please visit https://www.temia.org.http://www.temia.org or contact info@temia.org.

AnchorPoint Contact:
John Venditti | +1 508-628-4549 | john.venditti@mtsint.com
TEMIA Contact:
Joe Basili | Managing Director | +1 973-763-6265 | joebasili@temia.org

About Anchorpoint

AnchorPoint (www.AnchorPoint.com) is a leading provider of Telecom Expense Management Solutions that enable enterprises to gain visibility and control of strategic assets that drive key business processes and crucial competitive advantage. The company's award-winning software, consulting and managed services solutions -- including integrated Invoice, Asset, and Usage Management and Business Analytics tools -- provide professionals at every level of the organization with rapid access to concise, actionable data. Armed with this knowledge, they can make smart operational and financial decisions that maximize the performance of core assets and services. From reducing costs and optimizing resources for superior ROI; from allocating budgets to ensuring regulatory compliance; from purchasing to payment; and everything in between, global leaders rely on AnchorPoint for absolute control over bottom line results.

AnchorPoint is a division of MTS - Mer Telemanagement Solutions Ltd. (Nasdaq: MTSL), a global provider of Telecom Expense Management (TEM) and customer care & billing (CC&B) solutions. Headquartered in Israel, MTS markets its solutions through wholly owned subsidiaries in the United States, Hong Kong, The Netherlands, and Brazil, as well as through OEM partnerships with Siemens, Phillips, NEC and other vendors. MTS shares are traded on the NASDAQ Capital Market (symbol MTSL). For more information please visit the MTS web site: www.mtsint.com

Certain matters discussed in this news release are forward-looking statements that involve a number of risks and uncertainties including, but not limited to, risks in product development plans and schedules, rapid technological change, changes and delays in product approval and introduction, customer acceptance of new products, the impact of competitive products and pricing, market acceptance, the lengthy sales cycle, proprietary rights of the Company and its competitors, risk of operations in Israel, government regulations, dependence on third parties to manufacture products, general economic conditions and other risk factors detailed in the Company's filings with the United States Securities and Exchange Commission.