dispute management

Identifying vendor billing errors is only half the battle. AnchorPoint's Dispute Management and Recovery services turn those errors into dollars.

Utilizing our dispute management system, our experienced staff identify the exceptions during invoice processing and telecom auditing to document and report errors to your telecom vendors. And they do it with the detail required to quickly resolve claims found through telephone bill auditing utilizing our dispute management software.

AnchorPoint Dispute Management Services track every dispute through resolution through our dispute management system-reporting progress along the way and recovering lost dollars fast. Our dispute resolution management service is staffed by analysts with insider carrier and vendor knowledge.

AnchorPoint Analysts act on invoices with variances that have been flagged by the AnchorPoint TEM Dispute Management software application, and provide our clients advice as to which variances should and should not be disputed based on best practice parameters. AnchorPoint Dispute Management Services provide on-going, highly visible reporting of the status of open disputes, as well as vendor performance in addressing and resolving disputes ensuring full TEM dispute resolution management.